Data protection declaration

1. Data protection at a glance

General instructions

The following hints provide a simple overview of what happens to your personal data when you visit this website. Personal data is any data with which you can be personally identified. Detailed information on data protection can be found in our data protection declaration listed under this text.

Data collection on this website

Who is responsible for collecting data on this website?

The data processing on this website is carried out by the website operator. You can find his contact details in the section "Note on the responsible body" in this data protection declaration.

How do we collect your data?

Your data is collected on the one hand by you informing us of this. This can be, for example, data that you enter into a contact form.

Other data is collected automatically or after your consent when visiting the website by our IT systems. These are mainly technical data (e.g. Internet browser, operating system or time of page call). This data is collected automatically as soon as you enter this website.

What do we use your data for?

Part of the data is collected in order to ensure error-free provision of the website. Other data may be used to analyze your user behavior. If contracts can be concluded or initiated via the website, the transmitted data will also be processed for contract offers, orders or other order requests.

What rights do you have regarding your data?

You have the right at any time to receive information free of charge about the origin, recipient and purpose of your stored personal data. You also have a right to request the correction or deletion of this data. If you have given consent for data processing, you can revoke this consent at any time for the future. You also have the right to request, in certain circumstances, the restriction of the processing of your personal data. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

You can contact us at any time for this and other questions regarding data protection.

Analysis tools and tools from third-party providers

When visiting this website, your surfing behavior can be statistically evaluated. This is done mainly with so-called analysis programs.

Detailed information about these analysis programs can be found in the following data protection declaration.

2. Hosting

We host the content of our website at the following provider:

Alfahosting

The provider is Alfahosting GmbH, Ankerstraße 3b, 06108 Halle (Saale) (hereinafter Alfahosting) When you visit our website, Alfahosting collects various log files including your IP addresses.

Details can be found in the privacy policy of Alfahosting: https://alfahosting.de/datenschutz/.

The use of Alfahosting is based on art. 6 para 1 lit. f DSGVO. We have a legitimate interest in the most reliable possible presentation of our website. If a corresponding consent has been requested, the processing takes place exclusively on the basis of art. 6 para 1 lit. a GDPR and § 25 para. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information in the user's terminal (e.g. for device fingerprinting) in the sense of the TDDDG. The consent is revocable at any time.

Order processing

We have concluded a contract for order processing (AVV) for the use of the above mentioned service. This is a data protection contract that ensures that it processes the personal data of our website visitors only according to our instructions and in compliance with the GDPR.

3. General information and mandatory information

Data protection

The operators of these sites take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.

When you use this website, various personal data are collected. Personal data is data with which you can be personally identified. This data protection declaration explains which data we collect and what we use it for. It also explains how and for what purpose this is done.

We point out that data transmission on the Internet (e.g. during communication by e-mail) may have security gaps. A seamless protection of the data against access by third parties is not possible.

Notice to the responsible body

The responsible body for data processing on this website is:

Frenvi GmbH
Phanindra Gopala Krishna
Julius Hatry-Str. 1
68163 Mannheim

Telephone: +49 17687278366
Email: info@frenvi.de

The controller is the natural or legal person who alone or together with others decides on the purposes and means of processing personal data (e.g. names, e-mail addresses, etc.).

Storage time

If no more specific storage period has been mentioned within this data protection declaration, your personal data will remain with us until the purpose for data processing ceases. If you assert a legitimate deletion request or withdraw consent to data processing, your data will be deleted unless we have other legally permitted reasons for storing your personal data (e.g. tax or commercial retention periods); in the latter case, the deletion shall take place after these grounds have been omitted.

General information on the legal basis of data processing on this website

If you have consented to the data processing, we process your personal data on the basis of art. 6 para 1 lit. a GDPR or Art. 9 para 2 lit. a GDPR, provided special data categories according to art. 9 para 1 GDPR are processed. In the case of explicit consent to the transfer of personal data to third countries, the data processing is also carried out on the basis of art. 49 para 1 lit. a GDPR. If you have consented to the storage of cookies or to the access to information in your device (e.g. via device fingerprinting), the data processing is additionally based on § 25 para. 1 TDDDG. The consent is revocable at any time. If your data is necessary for the fulfilment of the contract or for the implementation of pre-contractual measures, we process your data on the basis of the type. 6 para 1 lit. b GDPR. Furthermore, we process your data if it is necessary to fulfill a legal obligation on the basis of art. 6 para 1 lit. c GDPR. The data processing can also be based on our legitimate interest according to art. 6 para 1 lit. f GDPR. The relevant legal bases in each individual case are informed in the following paragraphs of this data protection declaration.

Information on the transfer of data in third countries that are not secure under data protection law and the transfer to US companies that are not DPF certified

Among other things, we use tools from companies based in third countries that are not secure under data protection law as well as US tools whose providers are not certified according to the EU-US Data Privacy Framework (DPF). If these tools are active, your personal data may be transferred to and processed in these countries. We point out that in third countries that are unsafe under data protection law, no data protection level comparable to the EU can be guaranteed.

We point out that the USA as a secure third country generally has a comparable level of data protection with the EU. Data transmission to the USA is permitted if the recipient has a certification under the "EU-US Data Privacy Framework" (DPF) or has appropriate additional guarantees. Information on transfers to third countries, including data recipients, can be found in this data protection declaration.

Recipients of personal data

As part of our business activities, we work together with various external bodies. In some cases, it is also necessary to transfer personal data to these external bodies. We only pass on personal data to external bodies if this is necessary in the context of a performance of the contract, if we are legally obliged to do so (e.g. transfer of data to tax authorities), if we have a legitimate interest according to nature. 6 para 1 lit. f GDPR at the transfer or if another legal basis allows the data transfer. When using processors, we only share personal data of our customers on the basis of a valid contract for processing. In the case of joint processing, a joint processing contract shall be concluded.

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke an already given consent at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right of objection against data collection in special cases and against direct marketing (Art. 21 GDPR)

IF DATA PROCESSING BASED ON ART. 6 ABS. 1 LIT. E OR F GDPR HAVE YOU HAVE THE RIGHT TO CONTROL THE PROCESSING OF YOUR PERSONAL DATA FROM REASONS GIVEN BY YOUR SPECIFIC SITUATION; THIS also applies to a PROFILING SUPPORTED BY THESE PROVISIONS, WHEREAS THE LEGAL BASIS ON WHICH PROCESSING DOES REFERR THIS DATA PROTECTION DECLARATION. If you object, we will no longer process your personal data concerned, unless we can prove compelling protective reasons for processing that override your interests, rights and freedoms, or processing serves the purpose of exercising, exercising or defending legal claims (REFERRED TO IN ART.21(1) GDPR).

WHEN YOUR PERSONAL DATA WILL BE PROCESSED TO TRAIN DIRECT ADMINISTRATIVE PROCUREMENT, YOU HAVE THE RIGHT TO INVEST THE PROCESSING OF PERSONAL DATA RELATED TO THE PURPOSE OF THIS ADMINISTRATIVE PROCESSING; This also applies to profiling, where it is linked to such direct advertising. If you do not contradict, your personal data will no longer be used for the purpose of direct advertising (REFERRED TO IN ART. 21(2) GDPR).

Right of appeal to the competent supervisory authority

In the event of breaches of the GDPR, the data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work or the place of the alleged breach. The right of appeal shall be without prejudice to other administrative or judicial remedies.

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in the performance of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only take place as far as it is technically feasible.

Access, rectification and deletion

Within the framework of the applicable legal provisions, you have the right to free information about your stored personal data, its origin and recipient and the purpose of the data processing and, if applicable, a right to rectification or deletion of this data at any time. You can contact us at any time for this and other questions regarding personal data.

Right to restriction of processing

You have the right to request the restriction of the processing of your personal data. You can contact us for this at any time. The right to restriction of processing exists in the following cases:

If you dispute the accuracy of your personal data stored with us, we usually need time to verify this. For the duration of the examination, you have the right to request the restriction of the processing of your personal data.
If the processing of your personal data has been/happens unlawfully, you can request the restriction of data processing instead of deletion.
If we no longer need your personal data, but you need it to exercise, defend or assert legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion.
If you have an objection by type. 21, par. 1 GDPR, a balance must be made between your and our interests. As long as it is not yet clear whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, such data, apart from its storage, may only be processed with your consent or in order to assert, exercise or defend legal claims or to protect the rights of another natural or legal person or for reasons of an important public interest of the European Union or a Member State.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as a site operator. An encrypted connection can be recognized by the fact that the address line of the browser changes from "http://" to "https://" and at the lock icon in your browser line.

If the SSL- or If TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Objection to advertising e-mails

The use of contact data published as part of the imprint obligation for sending unsolicited advertising and information materials is hereby objected to. The operators of the sites expressly reserve the right to take legal action in the event of unsolicited sending of advertising information, for example by spam emails.

4. Data collection on this website

Real Cookie Banners

Our website uses the Consent technology of Real Cookie Banner to obtain your consent to store certain cookies on your device or to use certain technologies and to document them in compliance with data protection. The provider of this technology is devowl.io GmbH, Tannet 12, 94539 Grafling (hereinafter "Real Cookie Banner").

Real Cookie Banner is installed locally on our servers, so there is no connection to the servers of the Real Cookie Banner provider. Real Cookie Banner stores a cookie in your browser in order to be able to assign you the consents granted or their revocation. The data collected in this way is stored until you ask us to delete it, delete the Real Cookie Banner cookie itself or the purpose for data storage is no longer applicable. Mandatory statutory storage obligations remain unaffected.

Real Cookie Banner is used to obtain the legally required consent for the use of cookies. The legal basis for this is Art. 6 para 1 lit. c GDPR.

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

Browser type and browser version
Operating system used
Referrer URL
Hostname of the accessing computer
Time of the server request
IP address

This data shall not be combined with other data sources.

These data are collected on the basis of art. 6 para 1 lit. f DSGVO. The website operator has a legitimate interest in the technically flawless presentation and optimization of his website – for this purpose, the server log files must be recorded.

Contact form

If you send us enquiries via contact form, your details from the enquiry form including the contact data you provide there will be stored with us for the purpose of processing the enquiry and in case of follow-up enquiries. We do not pass on this data without your consent.

The processing of this data takes place on the basis of art. 6 para 1 lit. b GDPR, if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the requests addressed to us (Art. 6 para 1 lit. f GDPR) or on your consent (Art. 6 para 1 lit. a GDPR) if this was requested; the consent is revocable at any time.

The data entered by you in the contact form will remain with us until you ask us to delete it, revoke your consent for storage or the purpose for data storage ceases (e.g. after the processing of your request has been completed). Mandatory legal provisions – in particular retention periods – remain unaffected.

Request by e-mail, telephone or fax

If you contact us by e-mail, telephone or fax, your request, including all resulting personal data (name, request), will be stored and processed by us for the purpose of processing your request. We do not pass on this data without your consent.

The data you send to us via contact requests will remain with us until you ask us to delete it, revoke your consent for storage or the purpose for data storage ceases (e.g. after processing your request has been completed). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.

Zoho CRM

We use Zoho CRM on this website. The provider is Zoho Corporation Pvt. Ltd, Estancia IT Park, Plot No 140 151, GST Road, Vallancherry Village, Chengalpattu Taluk, Kanchipuram District 603 202, India (hereinafter "Zoho CRM").

Zoho CRM enables us, among other things, to manage existing and potential customers as well as customer contacts and to organize sales and communication processes. The use of the CRM system also enables us to analyze and optimize our customer-related processes. Customer data is stored on Zoho CRM servers. Details about the functions of Zoho CRM can be found here: https://www.zoho.com/en/crm/help/getting-started/key-features.html.

The use of Zoho CRM is based on art. 6 para 1 lit. f DSGVO. The website operator has a legitimate interest in the most efficient customer management and customer communication possible. If a corresponding consent has been requested, the processing takes place exclusively on the basis of art. 6 para 1 lit. a GDPR and § 25 para. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information in the user's terminal device (e.g. device fingerprinting) in the sense of the TDDDG. The consent is revocable at any time.

Data transmission in third countries outside the European Union is based on the standard contractual clauses of the EU Commission.

For details see the privacy policy of Zoho CRM: https://www.zoho.com/privacy.html and https://www.zoho.com/gdpr.html.

Order processing

Comment function on this website

For the comment function on this page, in addition to your comment, information at the time of creation of the comment, your e-mail address and, if you do not post anonymously, the user name chosen by you are stored.

Storage of the IP address

Our comment function stores the IP addresses of the users who write comments. Since we do not check comments on this website before unlocking, we need this data in order to be able to take action against the author in the event of violations of rights such as insults or propaganda.

Subscribe to comments

As a user of the site, you can subscribe to comments after registering. You will receive a confirmation email to check if you are the owner of the specified email address. You can unsubscribe from this function at any time via a link in the info mails. The data entered in the context of subscribing to comments will be deleted in this case; however, if you have transmitted this data to us for other purposes and elsewhere (e.g. newsletter order), this data will remain with us.

Storage time of comments

The comments and related data are stored and remain on this website until the commented content has been completely deleted or the comments have to be deleted for legal reasons (e.g. offensive comments).

Legal basis

The comments are stored on the basis of your consent (Art. 6 para 1 lit. a GDPR). You can revoke any consent you have given at any time. For this purpose, an informal notification by e-mail to us is sufficient. The legality of the data processing operations already carried out remains unaffected by the revocation.

Gravatar

We have included Gravatar on this website. Automattic Inc., 60 29th Street #343, San Francisco, CA 94110, USA (hereinafter Gravatar).

Gravatar is a tool that makes it possible to provide personal images (avatars) for the users of our website. The avatars serve as visual representations of users and are displayed wherever a user interacts with the platform (e.g. in forums or chats). When a user interacts with the platform, their avatar is displayed based on the selection associated with their email address. This adds a personal touch to users’ online presence and facilitates identification, as the chosen image is assigned to users when they are active online.

If you comment or interact on our website and Gravatar is activated, the hash of the email address of the user using Gravatar (used as an ID) will be processed by Gravatar.

Gravatar is used on the basis of art. 6 para 1 lit. f DSGVO. The website operator has a legitimate interest in an appealing presentation of its forums. If a corresponding consent has been requested, the processing takes place exclusively on the basis of art. 6 para 1 lit. a GDPR and § 25 para. 1 TDDDG. The consent is revocable at any time.

Further details can be found in the privacy policy of the provider under https://automattic.com/privacy/.

The company has a certification according to the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the USA, which aims to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. Further information can be obtained from the provider under the following link: https://www.dataprivacyframework.gov/participant/4709.

Order processing

5. Social media

Facebook

On this website, elements of the social network Facebook are integrated. This service is provided by Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland. According to Facebook, however, the collected data is also transferred to the USA and other third countries.

An overview of the Facebook social media elements can be found here: https://developers.facebook.com/docs/plugins/?locale=en_DE.

If the social media element is active, a direct connection is established between your device and the Facebook server. This gives Facebook the information that you have visited this website with your IP address. If you click on the Facebook "Like button" while you are logged into your Facebook account, you can link the content of this website on your Facebook profile. This allows Facebook to associate the visit of this website with your user account. We point out that we as the provider of the pages do not receive any knowledge of the content of the transmitted data as well as their use by Facebook. Further information can be found in the privacy policy of Facebook under: https://en-en.facebook.com/privacy/explanation.

The use of this service is based on your consent according to art. 6 par. 1 lit. a GDPR and § 25 para. 1 TDDDG. The consent is revocable at any time.

Insofar as personal data is collected on our website and forwarded to Facebook using the tool described here, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland are jointly responsible for this data processing (Art. 26 GDPR). The joint responsibility is limited exclusively to the collection of the data and their transfer to Facebook. The processing by Facebook after the forwarding is not part of the joint responsibility. The obligations we share have been set out in a joint processing agreement. The text of the agreement can be found at: https://www.facebook.com/legal/controller_addendum. According to this agreement, we are responsible for providing the data protection information when using the Facebook tool and for the data protection secure implementation of the tool on our website. Facebook is responsible for the data security of Facebook products. You can assert data subject rights (e.g. requests for information) with regard to the data processed by Facebook directly on Facebook. If you assert the data subject rights with us, we are obliged to forward them to Facebook.

Data transmission to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum, https://en-en.facebook.com/help/566994660333381 and https://www.facebook.com/policy.php.

X (formerly Twitter)

On this website, functions of the service X (formerly Twitter) are integrated. These features are offered by parent company X Corp., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. The data processing of persons living outside the United States is carried out by Twitter International Unlimited Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland.

When the social media element is active, a direct connection is established between your device and the X server. X (formerly Twitter) receives information about your visit to this website. By using X (formerly Twitter) and the function "Re-Tweet" or "Repost" will link the websites you visit to your X (formerly Twitter) account and announce them to other users. We point out that we as the provider of the sites do not receive any knowledge of the content of the transmitted data as well as their use by X (formerly Twitter). Further information can be found in the privacy policy of X (formerly Twitter) at: https://x.com/en/privacy.

The use of this service is based on your consent according to art. 6 par. 1 lit. a GDPR and § 25 para. 1 TDDDG. The consent is revocable at any time.

Data transmission to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://gdpr.x.com/en/controller-to-controller-transfers.html.

Your privacy settings at X (formerly Twitter) can be found in the account settings under https://x.com/settings/account change.

Instagram

On this website, functions of the service Instagram are integrated. These features are offered by Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland.

If the social media element is active, a direct connection is established between your device and the Instagram server. Instagram will receive information about your visit to this website.

If you are logged into your Instagram account, you can link the content of this website to your Instagram profile by clicking on the Instagram button. This allows Instagram to associate the visit of this website with your user account. We point out that we as the provider of the pages do not receive any knowledge of the content of the transmitted data as well as their use by Instagram.

The use of this service is based on your consent according to art. 6 par. 1 lit. a GDPR and § 25 para. 1 TDDDG. The consent is revocable at any time.

As far as personal data is collected on our website with the help of the tool described here and sent to Facebook or We and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland are jointly responsible for this data processing (Art. 26 GDPR). The joint responsibility is limited exclusively to the collection of the data and their transfer to Facebook or Instagram. The processing carried out after the forwarding by Facebook or Instagram is not part of the shared responsibility. The obligations we share have been set out in a joint processing agreement. The text of the agreement can be found at: https://www.facebook.com/legal/controller_addendum. According to this agreement, we are responsible for providing the data protection information when using Facebook or Instagram tools and responsible for the data protection secure implementation of the tool on our website. Facebook is responsible for the data security of Facebook or Instagram products. Data subject rights (e.g., requests for information) with regard to Facebook or You can assert Instagram processed data directly on Facebook. If you assert the data subject rights with us, we are obliged to forward them to Facebook.

Data transmission to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum, https://privacycenter.instagram.com/policy/ and https://en-en.facebook.com/help/566994660333381.

Further information can be found in the privacy policy of Instagram: https://privacycenter.instagram.com/policy/.

This website uses elements of the LinkedIn network. LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland.

Every time a page of this website that contains elements of LinkedIn is retrieved, a connection to LinkedIn servers is established. LinkedIn is informed that you have visited this website with your IP address. If you click on the "Recommend button" of LinkedIn and are logged into your account on LinkedIn, it is possible for LinkedIn to associate your visit to this website with you and your user account. We point out that we as a provider of the pages have no knowledge of the content of the transmitted data as well as their use by LinkedIn.

The use of this service is based on your consent according to art. 6 par. 1 lit. a GDPR and § 25 para. 1 TDDDG. The consent is revocable at any time.

Data transmission to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.linkedin.com/help/linkedin/answer/a1343190/data transfer-from-eu-the-ear-and-switz?lang=en

Further information can be found in the privacy policy of LinkedIn under: https://www.linkedin.com/legal/privacy policy.

6. Analysis tools and advertising

Google Tag Manager

We use the Google Tag Manager. Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

The Google Tag Manager is a tool with which we can integrate tracking or statistics tools and other technologies on our website. The Google Tag Manager itself does not create user profiles, does not store cookies and does not carry out independent analyses. It serves only to manage and play out the tools integrated via it. However, Google Tag Manager collects your IP address, which can also be transferred to Google’s parent company in the United States.

The use of the Google Tag Manager is based on art. 6 para 1 lit. f DSGVO. The website operator has a legitimate interest in a quick and uncomplicated integration and management of various tools on his website. If a corresponding consent has been requested, the processing takes place exclusively on the basis of art. 6 para 1 lit. a GDPR and § 25 para. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information in the user's terminal device (e.g. device fingerprinting) in the sense of the TDDDG. The consent is revocable at any time.

Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics allows the website operator to analyze the behavior of website visitors. The website operator receives various usage data, such as page views, dwell time, operating systems used and origin of the user. This data is summarized in a user ID and assigned to the respective device of the website visitor.

Furthermore, with Google Analytics, we can record your mouse and scroll movements and clicks. In addition, Google Analytics uses various modelling approaches to complement the collected data sets and uses machine learning technologies in data analysis.

Google Analytics uses technologies that enable user recognition for the purpose of analyzing user behavior (e.g. cookies or device fingerprinting). The information collected by Google about the use of this website is usually transmitted to a server of Google in the USA and stored there.

The use of this service is based on your consent according to art. 6 par. 1 lit. a GDPR and § 25 para. 1 TDDDG. The consent is revocable at any time.

Data transmission to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://privacy.google.com/businesses/controllerterms/mccs/.

IP anonymization

Google Analytics IP anonymization is activated. This will shorten your Google IP address within Member States of the European Union or in other States Parties to the Agreement on the European Economic Area before transfer to the USA. Only in exceptional cases is the full IP address transferred to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activities and to provide other services related to website use and Internet use to the website operator. The IP address transmitted by your browser as part of Google Analytics is not combined with other data from Google.

Browser Plugin

You can prevent the collection and processing of your data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

More information on the handling of user data at Google Analytics can be found in Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=en.

Google signals

We use Google signals. When you visit our website, Google Analytics collects, among other things, your location, search history and YouTube history as well as demographic data (visitor data). This data can be used for personalized advertising using Google Signal. If you have a Google account, Google Signal’s visitor data is linked to your Google account and used for personalized advertising messages. The data is also used for the creation of anonymized statistics on the user behavior of our users.

Order processing

We have concluded a contract with Google for order processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

7. Newsletter

Newsletter data

If you would like to obtain the newsletter offered on the website, we need an e-mail address from you as well as information that allows us to verify that you are the owner of the specified e-mail address and agree to receive the newsletter. Further data are not collected or only on a voluntary basis. For the processing of the newsletters, we use newsletter service providers, which are described below.

Zoho campaigns

This website uses Zoho Campaigns to send newsletters. The supplier is Zoho Corporation Pvt. Ltd, Estancia IT Park, Plot No 140 151, GST Road, Vallancherry Village, Chengalpattu Taluk, Kanchipuram District 603 202, India (hereinafter ‘Zoho Campaigns’).

Zoho Campaigns is a service with which, among other things, the sending of newsletters can be organized and analyzed. The data entered by you for the purpose of newsletter reference is stored on the servers of Zoho Campaigns.

Data analysis by Zoho Campaigns

With the help of Zoho Campaigns, we are able to analyze our newsletter campaigns. Thus, we can e.g. see whether a newsletter message has been opened and which links have been clicked. In this way, we can determine, among other things, which links were clicked particularly often.

In addition, we can see if certain previously defined actions were performed after opening / clicking (conversion rate). We can thus e.g. B. recognize whether you have made a purchase after clicking on the newsletter. If you do not want any analysis by Zoho Campaigns, you must unsubscribe from the newsletter. For this purpose, we provide a corresponding link in each newsletter message. Zoho Campaigns also allows us to subdivide the newsletter recipients by different categories ("cluster"). The newsletter recipients e.g. by age, sex or place of residence. In this way, the newsletters can be better adapted to the respective target groups. If you do not want any analysis by Zoho Campaigns, you must unsubscribe from the newsletter. For this purpose, we provide a corresponding link in each newsletter message.

Detailed information about the functions of Zoho Campaigns can be found in the following link: https://www.zoho.com/campaigns/features.html.

The Zoho Campaigns privacy policy can be found at: https://www.zoho.com/privacy.html and https://www.zoho.com/gdpr.html.

Legal basis

Data processing takes place on the basis of your consent (Art. 6 para 1 lit. a GDPR). You can revoke this consent at any time for the future.

Data transmission to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.zoho.com/privacy.html.

Storage time

The data you deposit with us for the purpose of the newsletter reference will be stored by us until your publication from the newsletter with us or the newsletter service provider and will be deleted from the newsletter distribution list after the newsletter has been unsubscribed or after the purpose has ceased. We reserve the right to provide e-mail addresses from our newsletter distributor at our own discretion within the scope of our legitimate interest according to art. 6 par. 1 lit. f delete or block GDPR. Data that has been stored with us for other purposes remains unaffected.

After your entry from the newsletter distribution list, your e-mail address will be stored by us or the newsletter service provider in a blacklist if this is necessary to prevent future mailings. The data from the blacklist is used only for this purpose and is not merged with other data. This serves both your interest and our interest in compliance with the legal requirements when sending newsletters (legitimate interest in the sense of the art). 6 para 1 lit. f DSGVO. The storage in the blacklist is not limited in time. You can object to storage if your interests outweigh our legitimate interest.

Order processing

8. Plugins and Tools

YouTube with extended data protection

This website integrates videos from the YouTube website. The website is operated by Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

When you visit one of these sites where YouTube is integrated, you connect to YouTube’s servers. The YouTube server is informed which of our pages you have visited. When you are logged into your YouTube account, you allow YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account.

We use YouTube in extended data protection mode. Videos that are played in extended privacy mode are not used to personalize surfing on YouTube, according to YouTube. Advertisements that are displayed in extended data protection mode are also not personalized. In the extended data protection mode, no cookies are set. Instead, however, so-called local storage elements are stored in the browser of the user, which contain personal data similar to cookies and can be used for recognition. Details about the extended data protection mode can be found here: https://support.google.com/youtube/answer/171780.

If necessary, after the activation of a YouTube video, further data processing operations can be triggered, over which we have no influence.

The use of YouTube takes place in the interest of an attractive presentation of our online offers. This constitutes a legitimate interest within the meaning of art. 6 para 1 lit. f DSGVO. If a corresponding consent has been requested, the processing takes place exclusively on the basis of art. 6 para 1 lit. a GDPR and § 25 para. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information in the user's terminal device (e.g. device fingerprinting) in the sense of the TDDDG. The consent is revocable at any time.

Further information about data protection on YouTube can be found in their data protection declaration under: https://policies.google.com/privacy?hl=en.

Google Maps

This page uses the map service Google Maps. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland. With the help of this service we can integrate map material on our website.

To use the functions of Google Maps, it is necessary to store your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transmission. If Google Maps is enabled, Google may use Google Fonts for the purpose of consistent display of fonts. When you call up Google Maps, your browser loads the required web fonts into its browser cache to display text and fonts correctly.

The use of Google Maps is in the interest of an attractive presentation of our online offers and an easy findability of the places indicated by us on the website. This constitutes a legitimate interest within the meaning of art. 6 para 1 lit. f DSGVO. If a corresponding consent has been requested, the processing takes place exclusively on the basis of art. 6 para 1 lit. a GDPR and § 25 para. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information in the user's terminal device (e.g. device fingerprinting) in the sense of the TDDDG. The consent is revocable at any time.

Data transmission to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://privacy.google.com/businesses/gdprcontrollerterms/ and https://privacy.google.com/businesses/gdprcontrollerterms/sccs/.

More information on the handling of user data can be found in Google's privacy policy: https://policies.google.com/privacy?hl=en.

9. eCommerce and payment providers

Processing of customer and contract data

We collect, process and use personal customer and contract data to justify, design and change our contractual relationships. We only collect, process and use personal data about the use of this website (user data) to the extent that this is necessary to enable or bill the user for the use of the service. The legal basis for this is Art. 6 para 1 lit. b GDPR.

The collected customer data will be deleted after completion of the order or termination of the business relationship and expiration of any existing statutory retention periods. Legal retention periods remain unaffected.

10. Audio and video conferencing services

Data processing

For communication with our customers, we use other online conference tools. The tools we use in detail are listed below. If you communicate with us via video or audio conference via the Internet, your personal data will be collected and processed by us and the provider of the respective conference tool.

The conference tools collect all data that you provide / use to use the tools (email address and / or your telephone number). Furthermore, the conference tools process the duration of the conference, the start and end (time) of participation in the conference, the number of participants and other "context information" related to the communication process (metadata).

Furthermore, the provider of the tool processes all technical data that are necessary for handling online communication. This includes in particular IP addresses, MAC addresses, device IDs, device type, operating system type and version, client version, camera type, microphone or loudspeaker as well as the type of connection.

If content is exchanged, uploaded or otherwise provided within the tool, it is also stored on the servers of the tool providers. Such content includes, in particular, cloud recordings, chat/immediate messages, voicemails uploaded photos and videos, files, whiteboards and other information shared while using the Service.

Please note that we do not have full influence on the data processing processes of the tools used. Our options are largely based on the company policy of the respective provider. Further information on data processing by the conference tools can be found in the data protection declarations of the respective tools used, which we have listed under this text.

Purpose and legal bases

The conference tools are used to communicate with prospective or existing contractual partners or to offer certain services to our customers (Art. 6 para 1 lit. b GDPR). Furthermore, the use of the tools serves the general simplification and acceleration of communication with us or our company (legitimate interest in the sense of art). 6 para 1 lit. f DSGVO. Where consent has been requested, the use of the relevant tools shall be based on that consent; the consent can be revoked at any time with effect for the future.

Storage time

The data collected directly by us via the video and conference tools will be deleted by our systems as soon as you request us to delete it, revoke your consent for storage or the purpose for data storage ceases. Stored cookies remain on your device until you delete them. Mandatory statutory retention periods remain unaffected.

We have no influence on the storage period of your data, which is stored by the operators of the conference tools for their own purposes. For details, please contact the operators of the conference tools directly.

Conference tools used

We use the following conference tools:

Microsoft Teams

We use Microsoft Teams. Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland. Details about data processing can be found in the privacy policy of Microsoft Teams: https://privacy.microsoft.com/en-en/privacystatement.

Order processing

Zoho Meeting

We use Zoho Meeting. This service is provided by Zoho Corporation GmbH, Trinkhausstraße 7, 40213 Düsseldorf, Germany. However, the parent company of the provider is located outside the EU.

We have selected the EU as the server location, so your data processed via Zoho Meeting is usually processed on EU servers. Nevertheless, it is not excluded that data is processed in the USA, India, Australia, Canada.

Zoho Meeting collects the IP address. Yes, IP anonymization was activated at Zoho Meeting.

Data transmission in third countries is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.zoho.com/privacy.html.